Contact Us
Non Gamstop Casinos is an independent comparison site covering casinos not on Gamstop for players in Great Britain. If you have a question about our reviews, spotted something that needs correcting, or want to raise a concern, this page explains the best way to reach us.
We read every message we receive. Response times vary, but we aim to reply to all substantive enquiries within two to three working days.
What You Can Contact Us About
We welcome messages on the following topics:
- Editorial questions — if you disagree with a rating, believe a review contains an error, or want to flag out-of-date information about any of the sites we cover
- Responsible gambling — if you need signposting to support organisations, or if you have concerns about the way we present gambling content
- Corrections and updates — bonus terms change, casinos update their payment methods, and licences are reissued; let us know if something is no longer accurate
- Affiliate and commercial enquiries — if you represent a casino brand and want to discuss how we work, please include full details in your first message
- General feedback — suggestions for new pages, casino brands you think we should review, or improvements to the site
What We Cannot Do
A few things fall outside what we are able to help with directly:
- We are not a casino and cannot access your account, process withdrawals or resolve disputes on your behalf. For account issues, contact the casino's own support team first.
- We do not offer gambling advice or recommend specific bets.
- We cannot override or remove a Gamstop self-exclusion on your behalf. If you need help with your Gamstop registration, visit gamstop.co.uk directly.
Responsible Gambling
If you are concerned about your gambling, or you are contacting us on behalf of someone who may be, please read our responsible gambling guidance before getting in touch. It includes contacts for free, confidential support services available in the UK, including GamCare and the National Gambling Helpline.
Playing at casinos not on Gamstop is a personal choice, and this site does not encourage anyone to bypass a self-exclusion they feel they need. If you have self-excluded and are struggling, support is available — our responsible gambling page links you to the right places.
About Our Reviews and Independence
Non Gamstop Casinos earns revenue through affiliate arrangements. When you follow a link from this site to a casino and register an account, we may receive a commission. This does not influence the order in which casinos are ranked, the ratings we assign or the limitations we report. Operators cannot purchase a higher position or a more favourable review.
You can read more about how we assess and rank casinos not on Gamstop on our main casino reviews page, and more about who we are on our About Us page.
How to Reach Us
The most reliable way to contact the team is by email. Please write to us at [email protected] with a clear subject line so we can route your message to the right person.
When writing, it helps to include:
- The page or casino brand your message relates to
- A brief description of what you have found or what you need
- Any supporting detail — for example, a screenshot or a link to a source if you are flagging a factual error
We do not currently operate a live chat or telephone line. Email is the single point of contact for all enquiries.
Legal and Terms
Use of this site is governed by our Terms and Conditions. All content on Non Gamstop Casinos is intended for adults aged 18 and over. If a message contains content that appears to come from someone under 18, we will not respond and will treat the contact accordingly.
If your enquiry relates to a legal matter or a formal complaint about how we have handled personal data, please mark your email clearly as a legal or data enquiry and we will ensure it reaches the appropriate person.